Suspicious packages and handling mail eLearning

This short eLearning course is designed for all theatre staff, providing essential training on how to identify, manage, and respond effectively to suspicious packages and mail.

The course focuses on building safe working practices, helping organisations minimise risk by reinforcing everyday best practice and responsive control measures. It covers both unattended items found in public areas and potentially dangerous deliveries, giving staff clear guidance on what to look for and how to act.

Course content includes


Suspicious packages:

• What defines a suspicious package
• Unattended items and lost property
• The HOT procedure
• Obviously suspicious packages
• What to do when a suspicious package is found

Handling mail:

• Indicators for suspicious deliveries
• Chemical, biological & radiological risks
• The Remove Principle
• Actions to take when handling suspicious mail