Training

Since 2003, we’ve been delivering high-quality training led by trainers with real-world experience.

Our team includes professionals from theatre, live events, and publicly accessible venues, as well as trainers from the emergency services, military, and other relevant sectors. Every course is delivered by people who understand the realities of your job. We tailor our training to your needs, creating practical, relevant sessions that your team can apply straight away.

In-person

Audience response training

This course helps theatre staff recognise and manage conflict before it escalates. Designed by front of house teams, it focuses on real-world situations and gives practical tools for dealing with challenging behaviour from patrons.

eLearning

Counter terrorism awareness for theatres

This short eLearning course is designed to help theatre staff understand the potential threats posed by terrorism and how they relate to the theatre environment. It raises awareness, builds confidence, and strengthens your venue’s overall resilience.

eLearning

Preparing for protestors

This short eLearning course, specifically designed for the theatre industry, gives teams the knowledge and confidence to recognise, plan for, and respond to potential protest-related incidents.

eLearning

Bomb threats and suspicious packages

This essential eLearning course is designed for all employees and highlights the importance of staying alert to the potential threat of terrorism in the workplace. It provides clear, practical guidance on how to respond to bomb threats, recognise suspicious packages, and evacuate safely when needed.

in-person

Counter terrorism

This in-person training course helps theatre and venue staff understand how to recognise and respond to potential terrorist threats. Designed to complement the ACT Awareness eLearning from ProtectUK, it focuses on realistic, scenario-based learning in a theatre or live event setting.

Bespoke

Table top exercises

Tabletop Exercises, often called a TTX, are practical, discussion-based sessions where your team works through a realistic emergency scenario. It’s designed to test how well your existing plans, policies, and procedures hold up under pressure, without the need for live simulations.

eLearning

Suspicious packages and handling mail

This short eLearning course is designed for all theatre staff, providing essential training on how to identify, manage, and respond effectively to suspicious packages and mail.